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Hands-On Help, Not Just Products

Services for Every Stage of the Tank

From a first setup to ongoing maintenance on a commercial display, our aquarists do the work in your home or office.

A newly set-up freshwater aquarium ready for cycling
01 — Setup

Aquarium Setup

We deliver, position and cycle a new tank on-site — substrate, hardscape, filtration and lighting dialled in before the first fish goes in.

  • Tank placement and stand levelling
  • Substrate, hardscape and equipment install
  • Fishless cycling guidance and follow-up test
See Full Details
A hardscaped aquascape mid-build with driftwood and stone
02 — Design

Aquascaping

Nature-style, Dutch, or iwagumi — our aquascapers plan the hardscape and planting layout around your tank's proportions and light.

  • Layout concept and plant list
  • Hardscape sourcing (driftwood, rock, substrate)
  • On-site planting and trim schedule
See Full Details
Close-up of a healthy planted aquarium during a routine check
03 — Upkeep

Tank Maintenance

Scheduled water changes, glass cleaning, filter servicing and livestock health checks — weekly, biweekly, or monthly.

  • Water changes and gravel vacuuming
  • Filter media rinse and replacement
  • Livestock and equipment health check
See Full Details
Water testing equipment beside a planted aquarium
04 — Diagnosis

Water Testing

A full parameter panel — pH, ammonia, nitrite, nitrate and hardness — with a plain-language read on what it means for your tank.

  • On-site or drop-off sample testing
  • Written results with recommended actions
  • Follow-up retest included
See Full Details
Angelfish sharing a community aquarium with smaller tetras
05 — Advice

Fish Compatibility Advice

Planning a mixed community or a species-only tank? We'll check temperament, adult size, and water needs before you buy.

  • Stocking list review against your tank size
  • Compatible / caution / not-recommended guidance
  • Suggested stocking order
See Full Details
A range of aquarium filters, lighting and heaters on display
06 — Sourcing

Equipment Consultation

Filtration, lighting and heating sized correctly for your tank volume and livestock — no over- or under-buying.

  • Filtration and turnover-rate sizing
  • Lighting spectrum and PAR matching
  • Written equipment shortlist with pricing
See Full Details
A custom-planned reef aquarium display
07 — Planning

Custom Aquarium Planning

Built-in, room-divider, or statement reef — we plan plumbing, load-bearing, and stocking together from a blank space.

  • Site visit and structural considerations
  • Custom tank and stand specification
  • Phased stocking plan
See Full Details
A special-order Discus fish variety
08 — Sourcing

Special Orders

Looking for a specific species, morph, or piece of equipment we don't stock? We'll source it and give you an honest arrival estimate.

  • Livestock and equipment sourcing
  • Estimated arrival window
  • Deposit-based reservation
Start a Special Order
A large tropical aquarium display in a commercial lobby setting
09 — Commercial

Office & Commercial Aquarium Care

Scheduled maintenance contracts for lobby, waiting-room and office displays, with a single point of contact for repairs.

  • Recurring maintenance contracts
  • Priority equipment repair
  • Livestock replacement included
Enquire About a Contract
Not Sure Which Service Fits?

Let's Talk It Through.

Tell us about your tank and goals, and we'll recommend the right service — or combination of services.

A visitor observing a home aquarium