Use the account email
Enter the same address you use for your Ridey customer or admin account.
01 / ACCOUNT RECOVERYOne email.
One email.
Back to your route.
Enter the email connected to your Ridey account. We’ll prepare the reset step so you can get back to bookings, pickup details and your dashboard.
← Back to login
A small reset.
A simple return.
Your ride details stay where they belong. Recover access, sign in again and continue from the same Ridey account.
IMAGE PATHassets/images/recovery-rider.jpg02 / WHAT HAPPENS NEXT
Three clear steps.
No extra account flow. Use your registered email, follow the reset link, then return to your normal Ridey login.
Open the recovery link
Use the reset link from your inbox to create new account access details.
Return to your dashboard
Sign in normally and continue with your bookings, ride details or operations.
NEED A DIFFERENT KIND OF HELP?
Contact supportAccount issue not solved?
Use Ridey support for booking-reference, pickup, return or account-access questions.